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Privacy Policy

How we collect, use, and protect your information

Last updated: June 2026

1. Introduction

Taxi Pickup for Rent Truck ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our rental and transportation services.

2. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, phone number, email address, Emirates ID or passport details, and driving license information.
  • Rental Information: Booking details, rental history, payment information, and vehicle usage records.
  • Website Usage: IP address, browser type, pages visited, and time spent on our website.

3. How We Use Your Information

We use the collected information for the following purposes:

  • Processing rental bookings and agreements
  • Communicating with you about your rental or inquiries
  • Verifying your identity and driving eligibility
  • Processing payments and managing deposits
  • Improving our website and services
  • Complying with legal and regulatory requirements in the UAE

4. Information Sharing

We do not sell or rent your personal information to third parties. We may share your information with:

  • Insurance providers in case of accidents or claims
  • Law enforcement or government authorities when required by UAE law
  • Service providers who assist us in operating our business (e.g., payment processors)

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, and resolve disputes. Rental records are typically retained for a minimum of 5 years as required by UAE regulations.

7. Your Rights

You have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your data (subject to legal requirements)
  • Opt out of marketing communications

8. Cookies

Our website may use cookies to enhance your browsing experience. You can set your browser to refuse cookies, but some features of the website may not function properly without them.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites and encourage you to read their privacy policies.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

11. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your data rights, please contact us at:

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